Refund Policies

General Refund

The following tuition refund policy applies to all programs/courses and to all students except those who reside in, Florida and Indiana. 

Students are monitored during the first week of each course for signs of activity such as downloading readings, posting to discussion boards, submitting assignments, and completing quizzes and tests. Students who do not demonstrate activity in their courses during the first week are administratively withdrawn or canceled; the effective day is the 5th day of the course. Students who are administratively withdrawn/canceled from the course for non-participation will receive a 100% tuition refund. This refund does not include any applicable non-refundable Application and Payment Processing fees, Technology or Library fee, or Program Conferral fees. Refunds will be issued within thirty (30) calendar days. 

Participation in courses is the responsibility of the student. If a student remains enrolled in a course after the Unregister Period ends (Friday of the first week of the course), he/she will remain enrolled in the course through the end of the term. Students are financially and academically responsible for their enrollment in courses if they are active beyond the first week. 

If the student withdraws or is terminated from any program course or program and the College has received any monies for tuition or fees in excess of the student’s obligations, the College will refund such excess to the appropriate party(ies) to eliminate any outstanding balances for any student financial aid received by or with respect to the students account.

State-Specific Refund

The following State-Specific tuition refund policies apply to all programs/courses for students who reside in Florida and Indiana. 

Florida Residents  
The Florida Commission for Independent Education requires that if ACE does not accept an applicant or if an applicant cancels within three (3) business days after signing the enrollment agreement and making the initial payment, a full refund of all monies paid will be issued. Cancellation after the third (3rd) Business Day, but before the first class, results in a refund of all monies paid, with the exception of the registration fee (not to exceed $150.00). Cancellation after completing 20% of the course will result in a Pro Rata refund computed on the number of hours completed to the total program course hours. In calculating the refund due to a student, the last date of actual attendance by the student is used in the calculation unless earlier written notice is received. The College will issue refunds within thirty (30) calendar days of termination of students’ enrollment or receipt of withdrawal notice from student.  

Indiana Residents
The Indiana Board for Proprietary Education requires residents of Indiana receive a full refund of all tuition paid if the student cancels prior to the first day of the first week of the term, or if the student accepted was unqualified and the College did not secure a disclaimer, or if the College procured the student’s enrollment as the result of false representations in the written materials used by the College, or in oral representations made by or on behalf of the College. The College will issue full refunds within thirty-one (31) calendar days of cancellation. 

A student who withdraws or is administratively withdrawn after the three-business-day cancellation period shall be entitled to a pro rata tuition refund, as calculated below, less any amounts owed by the student for the current enrollment period, less the onetime application fee. The College will issue pro-rated refunds within thirty-one (31) calendar days of the effective date of withdrawal. A written note of withdrawal is not required. 

Three-Day Cancellation

Students who provide written notice of cancellation within three days (excluding Saturday, Sunday, and federal and state holidays) of paying tuition and/or the payment processing fee, but before the first class, are entitled to a refund of all monies paid, excluding the nonrefundable application fee. Refunds will be provided within thirty (30) calendar days of receiving notice of cancellation.  

Withdrawal from Program or Single Course

A student must submit a Change of Status Form in order to withdraw from the program or from a single course. The form must be received by the Drop Date - the first Friday of the course-in order to receive a full refund of tuition paid. Technology fee refund eligibility will be dependent on student usage and is not pro-rated unless required by applicable state law. Students, including those who have been dismissed, are liable to pay for each course taken or not dropped by the Drop Date at the individual course cost. If the student has paid for the entire program upfront, the program cost, less this liability will be refunded to the student.